Our goal is to ensure that you are always satisfied with your purchase. However if you are unhappy with any of our products or you do not receive the products you expected, we will do everything in our power to rectify the situation with a replacement. If a replacement is not available we will happily refund the purchase price paid.
If you do have any comments or issues we encourage you to call or email us as soon as possible. Please e-mail us at firstname.lastname@example.org or, if you prefer, phone us on 06 927 9993
REFUNDS (if applicable)
If a refund is approved you will be informed by email or telephone and your refund will be processed. A credit will automatically be applied to your original method of payment, within a few days. If you haven’t received a refund yet, first check your bank account again. Then contact your payment company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
Woodys Free Range Farm is committed to protecting the confidentiality, security and privacy of your information. Any information we collect about you will only be used in the fulfilment of any order placed with us or to communicate marketing material to you, if you have agreed to that. While we may securely store your customer details, we do not sell, trade or share this information with unrelated third parties unless required to by law. When you place an order we use secure payment facilities to process all online credit card transactions. No credit card details are kept by Woodys Free Range Farm after a purchase has been completed.